Customer Care is Important to our clients

Conwy County Borough Council requested our help in designing and delivering a CUSTOMER CARE training course for their frontline waste and recycling operatives. Following full agreement with our client the training was delivered throughout August and September.

Feedback from attending delegates was encouraging;

  • Very good course
  • Today’s course was very helpful
  • I found the course informative, interesting and I learned a lot
  • Very good and insightful
  • Great subject knowledge, should do this annually as a reminder
  • A very good and interesting course, thank you
  • Course was very well presented
  • Very good, enjoyed it!!!

All comments made by delegates are optional and anonymous. Delegates are instructed NOT to put their names on feedback forms. We want to know what they’ve got to say, NOT who said what!!!